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Vietnam, 27/09/2021. ManpowerGroup and MxD USA recently released the research “The Future Factory: Mapping The Skills That Will Power Manufacturing”. The workforce analysis describes the impacts of the digital transformation on the manufacturing sector and highlights the roles of innovation culture and other leadership skills to the business transformation’s success. Digital transformation with breakthroughs in advanced technology is taking place in every sector globally, including the manufacturing. As the vanguard of the digital transformation, the industry’s transition to full digitization is already well underway and accelerating daily. In tandem with that process, new roles appear with advanced digital skills demanded while others become obsolete. According to the research, nearly 50% of all roles in manufacturing will need to change within the next three-to-five years as the industry transitions to become fully digital. Since the early days of its history, Manufacturing has undergone and evolved through four technical generations – Generations Zero to Three. Each generation is aligned to different eras of manufacturing tools, technologies and work. Today we are on the cusp of the third generation, characterized by the transformational power of radical improvements in connected systems and machine learning, and we expect to be fully immersed in Gen Three by 2020. The groundbreaking workforce analysis identifies 165 new and evolving roles across 7 areas of technical expertise in manufacturing, including: Digital Manufacturing, Digital Thread, Digital Enterprise, Digital Product, Digital Design, Supply Network, and Omni. The impact of transformation differs for each domain with the greatest shift occurring in the Digital Manufacturing – 28% of the 165 new or evolved roles are in this domain. Within the seven domains above, specific roles can be mapped by the impact they make on the organization and the way they connect to each other. “In order to develop the talent they need to remain competitive, manufacturing companies need new approaches for training, that is, to up-skill and re-skill people at speed and at scale. It is now or never”, said Le Thi Kim, Head of Staffing and Outsourcing Services, North, ManpowerGroup Vietnam. From the researchers’ findings, the most effective skills development and retention are achieved through certification programs of six months or less or on-the-job training. The manufacturing’s technological transformation also proposes a need for leadership roles to change. Managers and leaders should follow the 80/20 rules to stay relevant and competitive. While foundational leadership skills keep playing an integral part, effective leaders must also nurture the additional 20 percent – an innovation culture & risk management, learnability, adaptability, and optimizing opportunities. The key to catching the shift of digital transformation and skills revolution in manufacturing is a connected workforce strategy at the soonest. Besides investing in internal talent via development program, helping people transit to new roles when necessary, employers should cultivate and connect communities of talent beyond the organization, especially going to the labor market or workforce solutions providers to attract the talent that can’t be built in-house.Particularly, based on ManpowerGroup’s workforce analysis of 165 new and evolving roles across seven “domains” of technical expertise, manufacturing organizations can identify future talent needs in short, medium and long term. About the researchThe groundbreaking workforce analysis was jointly developed by ManpowerGroup and MxD (formerly the Digital Manufacturing and Design Innovation Institute) with the purpose to find practical solutions to the skills shortage and ensure up to 2 million new manufacturing jobs in the U.S. do not go unfilled. ManpowerGroup and MxD convened more than 30 academic, government and industry partners including Siemens, Microsoft, Caterpillar and General Electric to create an industry-recognized taxonomy that defines digital manufacturing roles of the future, serving as a practical toolkit for manufacturing organizations. About ManpowerGroupManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability. In 2021, ManpowerGroup was named one of the World's Most Ethical Companies for the twelfth year - all confirming our position as the brand of choice for businesses, partners, and in-demand talent. Nguyen Dinh Hoang Yen – Marketing and PR Manager – email: yen.nguyenhoang@manpower.com.vn - Tel: +84 28 3911 0950 (ext. 125)

COVID-19 impact on businesses and employmentVietnam Employment Outlook Survey in the Second Half of 2021 is aimed at forecasting the hiring intentions by employers under the impact of the global health crisis in Vietnam. The survey was conducted from mid-May to mid-July 2021, amidst the fourth wave of COVID-19 in Vietnam. This pandemic resurgence was recognized as the longest and most serious wave since the beginning, with 62/63 cities and provinces affected. According to the Ministry of Labour, Invalids and Social Affairs (MOLISA), in the second quarter of 2021, there were 12.8 million people aged 15 and over across the country negatively affected by the pandemic, including those who lost their jobs, got furloughed, worked alternate shifts, reduced working hours, reduced income, etc. Small and medium-sized enterprises (SMEs) with 10 - 250 employees accounted for two-thirds in our survey. Our respondents are businesses operating in 17 industries, from Manufacturing & Processing, Wholesale, Retail & Trading, Construction, Information and Communication Technology (ICT), Education & Training to Construction, FMCG, Professional Consulting Services, Transportation, Communications, Hospitality and Real Estate, etc. At the time of the survey, 40% of employers reported that their businesses were impacted by the pandemic at mild to medium level (1% - 49% of activity halted), over 19% were significantly affected (50% - 79% of activity halted) and 4% said that their organizations had been shut down or faced possible closures. In total, the number of businesses affected by the pandemic from mild to severe level accounted for nearly 64%, while those remained unaffected made up for 36% of the surveyed participants. Despite the much heavier impacts of the health crisis as compared with the first half of 2021, these findings have shown the efforts and determination of the entire economy as well as the Government's companionship and direction via various policies in anti-epidemic, business support and promoting economic growth.The fourth wave of the pandemic lasting over the past three months has taken a toll on Vietnam socio-economically at a larger and more serious scale. Therefore, businesses, notably small and medium ones, are to be well prepared for the challenges ahead. Employment forecasted to be positive in the second half of 2021According to the General Statistics Office (GSO), regardless of the difficulties caused by the ongoing pandemic, GDP in the first 6 months of 2021 increased by 5.64%, higher than the growth rate of 1.82% in the same period last year. Noticeably, Manufacturing & Processing sector is the growth engine of the whole economy, contributing 2.9% points to the economic growth rate . Even though an economic picture of brighter tone is to be expected, forecasts show employers’ less confidence to recruit, compared to the first half of 2021. From our findings, more than half of surveyed enterprises (53.3%) anticipated a rise in their employment while over one-fourth (27%) said they had no plan to hire more. In total, more than 80% of the surveyed enterprises plan to increase or at least maintain the current headcounts (as compared with 93% of the equivalent index in the first two quarters). Meanwhile, nearly one fifth (19.7%) of the respondents announced their plan to trim hiring activities.Ms. Nguyen Thu Trang, Country Head of Permanent Recruitment & Executive Search Services, ManpowerGroup Vietnam, shared “We are noticing an increase in permanent recruitment and executive search, especially in IT, Electronics, Energy and High Technology. Given that the labour market is facing skills scarcity, senior IT and business transformation roles are particularly hard to fill. Moreover, under the global impact of the pandemic and technological evolution, the job market is seeing a boost in demand for positions that require digital skills, such as those in the Finance and Banking sector.” Despite the crisis, it is interesting to find that employment activities are likely to recover to pre-COVID-19 levels, though not as remarkably as in the first half of 2021. As per our survey results, 40% of employers expected that their hiring activities would return to pre-pandemic levels in the next three months, and over 24% of enterprises anticipating employment to return to normal in the next six months. In the longer term, however, over one-fourth of the enterprises (26.3%) said it would take a year or longer for their hiring to return back to normal. Strongest recruitment plans in the next three to six months were reported in six industries, namely Manufacturing & Processing, Wholesale, Retail & Trading, Information and Communications Technology (ICT), Education & Training, Construction and Professional Consulting Services. Manufacturing & Processing, the leading driver of national economy accounted for 26.5% of hiring intentions in the coming three months. Wholesale, Retail & Trading and ICT are also likely to grow stronger in the coming months, making up for 16.3% and 15.3% respectively of employers planning to hire in the short term. Ms. Le Thi Kim, Head of Staffing & Outsourcing Services, North, ManpowerGroup Vietnam shared “Since the beginning of the pandemic, the domestic labour market has been witnessing an increase in the relocation of factories from overseas to Vietnam. This also means that more job opportunities are created for the local workforce. Noticeably, ManpowerGroup Vietnam has received numerous orders for staffing and outsourcing services from domestic and foreign enterprises, especially in the manufacturing & processing sector - electronic components, automotive assembling, packaging, warehouse, and others like transportation, logistics, infrastructure construction, etc." Surveyed employers were also asked about their plan to arrange working options in order to keep their employees safe while maintaining effective business operations. The employers revealed that they would implement multiple working options for their staffs in the next 3 – 6 months, depending on the industry characteristics. About one-fourth of enterprises want to retain absolute work-place based working. Meanwhile, over 41% of the enterprises plan to implement hybrid work mode and nearly 22% choose to apply flexible shift patterns (especially in the manufacturing sector). Just nearly 9% of the surveyed companies intend to arrange for their employees to work remotely full-time. Facing the acute talent shortage caused by the global health crisis, the surveyed employers planned to use diverse workforce solutions, among which Staffing & Outsourcing and Permanent recruitment & Executive search were the leading options - chosen by 41.4% and 40.8% companies respectively. A considerable 30% of the employers chose HR consulting services - Outplacement and Leadership Development. Expatriate services (work permit and visa application) and Recruitment Process Outsourcing (RPO) were picked by over 15% and 11% respectively by the respondents as suitable solutions in the current situation. About the surveyVietnam Employment Outlook Survey in the second half of 2021 was jointly conducted online by ManpowerGroup Vietnam Research Team and the National Employment Services Center (under Department of Employment, Ministry of Labour, Invalids and Social Affairs) with 152 employers in 17 industries nationwide from 14th May to 14th July 2021. The respondents were Human Resources Managers, Talent Acquisition Managers, business owners and HR Specialists in diverse industries, namely Manufacturing & Processing, Construction, FMCG, Information & Communications Technology, Professional Consulting Services, Finance and Banking, Food & Beverage, Construction, Real Estate, Wholesale, Retail & Trading, Transportation and Logistics, Aviation, Hospitality, etc.