Title: Project Coordinator (Marketing)
Salary: 18.000.000 – 20.000.000 Gross and Prorate Bonus
Other Benefit: Social Insurance + Health Insurance + Allowance (1.500.000/ months)
Location & Terms: HCM city – 8 months contract
Expected start date: 1st Nov 2021
Apply via email: dang.nguyen@manpower.com.vn
A.Task:
I. Manage Customer Call Center (CRM):
- Train & manage customer call center on hotline and social media channels.
- Handle customers inquiries
- Drive call center to achieve digital lead quality & manage dealers' compliance to process of Lead follow up, lead record on Salesforce
II. Retail Marketing:
_ Work closely with each and every Dealer to consolidate nationwide annual retail marketing plans and budget of all dealers.
_ Review store visual of Dealer showroom, marketing campaign.
_Review Retail Marketing plans & report from Dealers. Call for actions and follow-up.
B. Requirement about qualification and other conditions:
Education
- University of business administration/ Economic/ related field
- Good command of spoken and written English, Vietnamese; excellent interpersonal skill
- Computer PC skills for Microsoft Word, Excel, PowerPoint
Experience
- Min. 3 years of experience in CRM and similar fields
- Good knowledge of Vietnamese auto/ car market, consumer behavior, customer insight and expectations
- Interpersonal skills and presentation skills. Good problem solving skill & customer services mind-set