IT Assistant Manager

Location Hanoi, Vietnam
Category C-suite
Job reference 9376
Job type Permanent
Consultant email
Consultant contact no 0336 925 689
Date posted Oct 18, 2019



Key Responsibilities:

  1. Maintain, develop and monitor all banking network and system operation (Core banking system, Windows application systems, Active Directory, DNS, DHCP, VMWare systems, Zabbix monitor system, Lotus Notes, LAN network, PC, Thinclient, Printers,etc…) in compliance with internal standard of information security
  2. Maintain, develop and monitor internal and external network
  3. Manage and control User ID of internal systems. Carry out periodically User ID review and system access log review as requirement from internal and local authority policy
  4. Handle system troubles and ensure the effective preventive maintenance and investigation of all banking system resources
  5. Manage, control and conduct periodically checking hardware, software asset
  6. Contact Regional System Division, and outsourcing vendors for all technical assistance and maintenance
  7. Provide technical support to other departments in the bank to process their daily activities
  8. Monitor information security management, providing training on information security to other users
  9. Perform regular vulnerability scanning, installing security patches and conduct remediation plan for systems
  10. Making periodical reports to Head office, the Management, and local authorities as required
  11. Control system development and system investment projects
  12. Manage and control equipment and facilities in server room, disaster recovery office
  13. Lead the IT Helpdesk team and provide support for team members
  14. Timely report to direct manager about problem and request from users
  15. Undertake other operations as instructed by the Management and direct manager


 Job Requirements:

  1. University qualification (BA/Master) in Computer Science or related degree. Certificate in CCNA and/or MCSA is preferred
  2. At least 3 years working experience for IT system. (System Infrastructure, Network, PCs / Printers). Experience in core banking system maintenance is preferable
  3. Good at IT security for hardware, software
  4. Have good problem assessment and problem solving skill
  5. Well-organized, logical thinking, attentive to detail and discipline
  6. Creative and capable of performing multiple tasks simultaneously
  7. Self-motivated and eager to learn (infrastructure, security, banking)
  8. Have good researching skill and ability to learn new technical skills
  9. Teamwork oriented and willing to work under pressure
  10. Honest and flexible in working
  11. Proficient in English (strong English writing and reading skill)