Senior Expert, Customer Segment Management

Location Hanoi
Industry
Category Sales
Job reference 11956
Job type Permanent
Salary 80.000.000-120.000.000
Consultant email my.pham@manpower.com.vn
Consultant contact no 0336 925 689
Date posted Jan 12, 2022

Facility: Business Banking

Job Purpose

- The job holder segments, locating customer value through building outstanding and transparent solutions to optimize value for customers

Key Accountabilities (1)

Perform tasks according to functions and duties:

- Build knowledge of Customer Segment, identifying business opportunities with Customer Segment

- Build business model according to Customer Segment

- Build CVP for Customer Segment to choose

- Develop design requirements of products to meet the CVP of Customer Segment

- Measure sales effectiveness of Customer Segment

- Implement the unit's BCP plan according to BANK's regulations.

- Comply with the regulations, policies, procedures, instructions of BANK and the law for the officers in the unit in charge.

Key Accountabilities (2)

Participate in the implementation of the Division's and BANK's strategy as assigned by the Unit Director

Human Development

- Participate in capacity development training courses; Build your own development roadmap

Key Accountabilities (3)

Corporate culture:

- Understand and consistently apply organizational culture values, behavioral standards as prescribed by the bank

Other duties as assigned by the Unit Manager

Key Relationships - Direct Manager

Senior Manager, Customer segment management

Success Profile - Qualification and Experiences

Domain expertise:

- Minimum 10+ years of working experience in Wholesale Banking

- At least 2 years of experience in product field for customer segments,

- Preference will be given to candidates with experience in training, sales promotion, product development

- Understand of the field of customer segment development and management.

- Understand of the market situation, products, programs, incentives, understanding about digital technology services of the Bank.

Qualifications:

- Bachelor's degree, master's degree or higher majoring in finance, banking or other related major