​RESPONSIBILITIES

1.Support for project registration

-Manage the agency's project registration

-Update project status on tool

-Complete all procedures before ordering

2.Support for Service

+Installed Base Manager: CRM management & System on SAP

+Coordinator :

-Support Execution Leaders ( Service & App team ) – Service Sales on daily work

-Tracking matter arising with Service requests from Customers (order status - quotation - service provided .... ): there will be a tool to support

-Receive the Leaders' Work Plan Sheet and upload it to the Planner system (Microsoft planning tool)

-Monitor Hot Sites & Pending Topics: to make a list of Hot Sites - Pending issues to note in Weekly & Bi-Weekly Meeting of Service Team

-Track Notifications on Reporting Tools (Tools built on Microsoft365 platform) to report to Customer Service Managers

-Keep track of Installation - Relocation projects (with support tools)

-Support tracking & transferring sparepart orders

3.Reporter :

-Perform image and data extraction on Reporting tools (Microsoft365): to prepare for Weekly & Bi-Weekly - Monthly Meeting

-Manage Internal & External Training plans

-Manage Business Car Booking tool: monitor status; Data extraction & coordination of work routes in Service & App teams

4.Supporter :

-Support Customer Service team members to contact Visa service providers, prepare relevant documents required by Visa-Vendors

-Contact vendors to support information & requests from experts, foreign partners who are in need to come to Vietnam

REQUIREMENTS

-          5+ years of experience in Admin, Sales Support

-          Experience of working in technical environment would be preferred

-          To work independently with limited supervision

-          Good working knowledge of MS_Office (Word / Excel)

-          Good Interpersonal & Communication Skills

-          Good at English

APPLICATION: Interested candidates please send your updated CV to email: thao.nguyenphuong@manpower.com.vn. Phone/Zalo: 0974797919