Service Dealer Operation Senior Staff

Location Hanoi, Hanoi
Industry Retail & Trading
Category Operations
Job reference 11401
Salary 0-20.000.000
Job type Permanent
Consultant email vy.tran@manpower.com.vn
Date posted Aug 27, 2021

 

JOB DUTIES:

  • Achieve business objectives KPI (Active UIO, CPUS, Customer paid service sales (Labor & Parts), SOP, Kaizen compliance rate, CSI);
  • New dealer set up support;
  • Improve dealer service operation quality;
  • Improve customer satisfaction;
  • Represent and liaison with Dealers in all matters including Policies, Procedures, programs;

Job Requirements:

  • Bachelor’s Degree in University, major in Automotive technology/ Economic/ Commercial/ Marketing/ Businesses management or related fields.
  • Having from 3 years working experience in Automotive technology
  • Fluently in English & MS Office
  • Good communication and problem solving, negotiation
  • Have knowledge about Automotive dealer operation, Operation Management, Business basic, Service marketing.
  • Logical mindset, good ability of information analysis & collection
  • Honest, self-discipline & be able to work under pressure.

BENEFITS

  • Competitive salary
  • Genuine work/ life balance: Working time: 8:00 – 17:30, From Monday to Friday
  • Accident insurance, Travelling insurance besides Social Insurance
  • Annual leave according to the labor law, additional sick leave
  • Annual Heath check-up, Company trip, Year End Party
  • Training and development road-map. Opportunities to have training trips and/or attending events abroad