Tech Service Specialist (IT Support)

Location Ho Chi Minh City
Industry
Category IT
Job type Permanent
Salary 2000-2500USD
Consultant email van.nguyen@manpower.com.vn
Consultant contact no 0987745848
Date posted Dec 07, 2021

​Core Responsibilities:

 Provide advice and solutions to complex IT incidents and problems

 Actively engages with Digital Technology product teams to implement the required

processes, technology and solutions on the site

 Proactively ensures IT Policies and Principles are being followed on the site

 Actively improves, utilizes, trains and promotes new technologies implemented in the

organization

 Install and configure hardware, computer systems and applications within the company

 Engages with vendors as it relates to IT area

Requirements:

 Bachelor’s degree in Computer Science or similar

 General knowledge of ITSM and IT infrastructure concepts

 Expertise on one or more specific IT technical areas such as Active Directory, Microsoft Server environment, networking, ITIL or automation

 At least 5 years of experience in the Information Technology field providing technical support to hardware and software

 Data analytics and presentation documents skills

 An outstanding service-oriented mindset

 Open communication and international collaboration

 Experience in manufacturing PC environment

 Knowledge of structured cabling

 English: advanced level

Contact:

Candidate interested in this position please send your CV to email

van.nguyen@manpower.com.vn or Phone number/Zalo 0987745848