1. Key responsibilities:

• To response and ensure the customer enquiries and requests are addressed in a timely manner.
• To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information.
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team.
• To assist and back up other team members and provide supports and report to Supervisor.

2. What distinguishes you:

• Bachelor’s degree.
• 3+ years related experience.
• Strong written, verbal skills in Vietnamese, Chinese and English.
• Understanding of applicable computer systems, such as Microsoft Office and function specific software.
• Excellent customer service skills.

Please send your CV to the following contact if you want to make an application:
Email: anh.nguyenvuong@manpower.com.vn
Phone: +84 988029499 (Zalo/ Whatsapp/ Viber)