- Provide software delivery services using ODCs, T&M and fixed price
- Build strong JDC offshore team with effective communication and processes
- Provide sustainable solutions to meet JDC objectives
- Optimise productivity and track JDC delivery in respect to time, cost and quality
- Protect JDC cost and revenue lines
- Contribute to the success of Nash Tech Software Development
- Manage all software development projects performed in JDC, being escalation point for all projects performed in JDC
- Create delivery structures and processes to ensure good practice and governance is applied in JDC
- Establish JDC offshore roles and implement clear lines of communication using appropriate tools and effective processes
- Work with RMO/Technical teams and onshore to build resource strategy for JDC
- Track delivery through the JDC PM in respect to time, cost, quality and overall productivity
- Regularly monitor JDC delivery issues and risks
- Work with QA and other stakeholders for continuous improvement of delivery processes
- Review PM performance, coach and mentor JDC PMs
- Report the operational delivery status, risks and issues of all projects/accounts to higher management (SD MD) and onshore (weekly, monthly and/or ad-hoc).
- Work steadily under high pressure environment
- Support presale when required
- Self-train on new technologies and features of useful software
- Propose to the Technical Manager on technical direction/vision for the whole team
- Propose to the SD MD on non-technical improvements
- Line manager and approve leave requests for all Project Managers
- Strictly follow all processes and procedures established by the company in compliance with ISO 27001, CMM standards or any standards that clients and NashTech jointly agreed
- Perform other tasks requested by Management
- Manage project/account directly and take the PM roles & responsibilities when needed .
- Co-ordinate with other project parties such as clients, QA, QC, etc. to make sure that the projects meet clients’ requirements & satisfaction
- Ensure that NashTech provides a quality service to the client
- Responsible for progress on all work being undertaken in JDC
- Adherence to delivery processes
- Ultimately responsible for deliverables from JDC
- Proactively report positives and negatives
- Review / vet team’s reporting
- Produce weekly / monthly reports as required
- Employ appropriate and timely escalation
- Organise and manage checkpoint and review meetings
- Attend client meetings
- Attend internal meetings / reviews
- Excellent formal and informal communication with Clients, JDC staff and NashTech at all levels
Job Requirements:
- University degree, preferably in IT field
- IT knowledge-base, and current IT technologies
- Project Management certificates
- Fluent in English and Japanese capacity is equivalent to N2 or above
- Experience in living/ working in Japan is a plus
- Experienced in a management position in international software firms, with at least 8 year experience in Project Manager position and at least 2 year experience in Delivery Manager or equivalent senior manager position.
- Experience in working with international clients and on/off shore engagement model
- Experience in managing and coaching project managers
- Strong leadership & project management skills
- Excellent Problem solving skills
- Excellent Communication skills
- Excellent Planning, Budgeting and Forecasting skills
- Demonstrate excellent customer relationship skills.
- High sense of organization and responsibility, demonstrate “can do” working attitude
- Demonstrate excellent adaptability, flexibility, and mobility
- Demonstrate excellent internal relationship skills
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