Job Responsibilities
- Develop and maintain relevant operational and fraud risk management frameworks, policies and procedures, and oversee consistent and effective operationalization and implementation
- Work with the business and support units, guiding them to identify and assess the key risks in their end-to-end processes, design effective process control test steps to mitigate key risks, conduct self-assessments and monitor operational risks, fraud risks in a timely manner
- Monitor the effectiveness of the business and support units’ process controls tests through analyzing, measuring, and assessing the results derived from the operational risk programmes
- Assess and highlight the operational risks of business and support units via Key Risk Indicators and Key Risk Control Indicators
- Provide effective challenge on the business and support units’ risk assessments, risk deviations and action plans to address operational and fraud risks
- Perform analysis of fraud risk metrics for emerging risk trends and proactively work with business/ support units to address the risk
- Review Product Programmes to ensure that the operational risks associated with specific products are identified and addressed appropriately
- Review Due Diligence and Risk Assessment on the service providers pertaining to both outsourcing and non-outsourcing arrangements
- Promote greater operational risk management awareness among the Business and Support units through the conduct of operational risk training sessions
- Prepare independent operational and fraud risk management reports for regulatory and/or management reporting
- Lead and drive the implementation of operational risk and fraud risk management activities and initiatives/ projects
Job Requirements
- At least 8 years of banking experience related to operational risk, quality assurance, audit or other risks and controls-related function; experience in fraud risk management; digital payment risk management exposure would be a plus
- Excellent interpersonal skills to engage stakeholders across businesses within the Bank
- Self-starter with initiative and drive to achieve high quality work
- Able to appreciate the broader issues while keeping an eye on key details
- Degree holder with relevant experience in a financial institution with preferably professional risk certifications such as FRM