Desription:
Our client is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology. This position will be responsible for Logistics Service Providers (LSP) management for international air freight and express, and back up for international sea freight and trucking in and out ASEAN area, wherever ASEAN legal entities or plants are the freight payers.
Core Responsibilities:
Our client is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology. This position will be responsible for Logistics Service Providers (LSP) management for international air freight and express, and back up for international sea freight and trucking in and out ASEAN area, wherever ASEAN legal entities or plants are the freight payers.
Core Responsibilities:
- Build relationships with key employees among customers
- Support solution deployment at customers
- Train customers on the solution and products releases
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Apply maintenance and calibration processes for sensors and equipment
- Keep records of customer interactions, process customer accounts and file documents
- Create plans to address customers' needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers' needs
Job requirements:
- Min. Bachelor's Degree in Fisheries/Marine
- Preferably with 2 Years of relevant working Experience, especially in Shrimp Aquaculture Industry. Fresh graduates are welcome to apply
- Customer oriented
- Like operational work
- Problem solving
- Passionate in Technology, especially in IoT (Internet of Things) and Digital Platform
- Proficient in written and speaking English
- Willing to relocated across the Mekong Delta
Additional Information:
- Committed 13-month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee and 2 family members
- Interesting Sport program
- Domestic and international training opportunity
- Career development program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the hi-tech world