Taiwanese Division
Report to: Manager
NEED TO DO
Purpose:
• Achieve Company’s turnover target.
• Service all assigned Company’s clients
• Attend to enquiries from Company’s clients on new business, renewal and provide prompt and efficient service to all clients.
• To develop new business and support digital business.
Context:
• All classes of insurance business in Vietnam
Dimensions:
GWP, UW profit, Loss ratio, Renewal ratio, Combined ratio.
Key Output:
• Provide professional service to existing clients, partners, brokers
• Look for new clients, cross sell, up sell
• Partnership business and Digitalization:
• Conduct non-life insurance and risk management seminars for both current, potential clients and partners (explain the cover of insurance policy and claim procedure)
• Execute risk survey at client’s site as basis for offering quotation
• Control outstanding/unclear premium
• Cooperate with other divisions (Claim, Underwriting, Reinsurance, Business Processing, Finance and Accounting…)
• Update the market trends directly influenced on company’s business activities
• Execute other office work as required by the Company.
• Translate related documents if an
• Other assigned task by Line Management(s)
Relationships:
• Corporate Direct Clients, and business partners
• Vietnam’s staff and other industry peers.
Decision Making Authority:
• To understand and act within delegated authority given by Line Management(s).
Key Performance Indicators:
• Turnover target
• Renewal ratio
NEED TO KNOW
Qualifications:
• University/College Graduation
• Mandarin fluency.
• Good at English
Skills/Knowledge:
• Strong marketing sense.
• Be able to clearly understand working procedure & flow chart.
• Well know all insurance products and be able to explain that to clients their coverage is a plus.
• Be highly aware of requirements to be professional to provide high quality service to clients.
Experience:
At least 2-years Marketing and sales or related experience is preferred.
Competencies:
- Applying Technical knowledge.
- Being Ethical and Compliant
- Collaborative Relationships
- Communicating with impact
- Customer Focus
- Developing Self, Direct reports and Others
- Driving Results
- Managing Execution
- Problem Solving
Our company package includes but not limits to:
• Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances and subsidies (telecommunication allowance, pocket subsidy, special language subsidy, risk surveyor subsidy, hotline duty subsidy, clothes support subsidy, lunch support subsidy, transportation subsidy…) and long service award.
• Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
• Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
• Minimum of 15 annual leave days; Annual health check-up at high standard level.
• International and professional work environment with high ethic and compliant culture.
• Annual company summer vacation and parties with teambuilding activities and talented performances.
• Company’s Top Management always communicates to all employees about Company’s strategy, development plan and new opportunities for employees to reach higher performance.
• Employees are engaged and taken care by the company via various Trade Union activities.