Sales Coordinator

Địa điểm Hồ Chí Minh
Ngành nghề Sản xuất, Khác
Mã số CON 202024
Loại công việc Cố định
Lương VND 18,000,000 - 23,000,000
Email liên hệ hcmc.convenience.sourcing@manpower.com.vn
Điện thoại liên hệ 090 698 8711
Ngày đăng Tháng sáu 29, 2020

KEY RESPONSIBILITIES

1. Localize content and marketing materials from English to Vietnamese.

2. Provide quotation support to portfolio customers to meet SLA for quotation turnaround.

3. Maintain a quotation log and record system for each sales member utilizing QM2 / SAP quotation tools for both local and export market

4. Primary focus on country & territory customer’s accounts through QM2 / SAP quotation tools

5. Ensure relevant details are correct including Price, Part Numbers, Delivery Address, Packaging and Contact Details are accurate with each transaction

6. Update / maintain data (e.g. New Contacts) into the relevant SAP / CRM database in a timely and professional manner following established procedures

7. Process and track responses to ensure successful order conversion from the assigned territory

8. Take ownership of and exceed quotation targets set

9. Work with cross functions and sales team to ensure quote efficiency and effectiveness to customers

10. Flexibility to coordinate multiple tasks with changing levels of prioritization as assigned by Manager

11. Develop positive relationships to retain loyal customers; inform supervisor/manager and others in a timely manner of issues affecting relationships with customers.

12. Suggest improvements in procedures and possible corrective actions for problems, thereby improving the quality and efficiency of the department.

13. Assist the Sales Support Administrator with any other duties and reports required from time to time

14. Maintain a positive work atmosphere by behaving and communicating in an effective manner with customers, co-workers, and supervisors according to the company behaviors.

15. Other duties as may be assigned from time to time.

16. Follow up calls to customers on the assurance of the quotations received.

17. Co-ordinate with warehouse/third party logistics on the timely orders/shipments dispatch.

18. Emails and quotations to be responded within 24 hours work day. Orders to be processed within the same work day.

19. Work closely and highlight to Business Development Manager on all customers’ inquiries, quotations, orders, concerns, etc.

20. Escalate to Tech / BOM Team for cross references/BOM List.

21. Well written and spoken Vietnamese. Able to communicate in English

22. Assist in some English to Vietnamese translation work

REQUIREMENTS

  • Tertiary educational level with good English language and numeracy skills

  • Minimum 1 year of sales support/ sales administration experience.

  • IT literate with good working knowledge of Microsoft Office, especially Excel.

  • Enthusiastic team player

  • Excellent communication and interpersonal skills , good teamwork skill.

  • Strong planning, priority and time management skills

  • Customer focused attitude

  • Knowledge in SAP System is a plus