Support IT Front-end & Back-end of IT Manufacturing, IT Laboratory, IT Infrastructure in Departments
- Ensure 24x7 KTBR (Keep the Business Running) & operation excellence for IT Infrastructure including servers, workstations, DB, networking, printing, IT accessories, etc
- Perform quality IT coordination, service request fulfillment, technical consultancy, incident & problem management, change management for IT infra topics at plant.
- Responsible for IT infra capacity planning, project management, IT asset & stock management, operational compliance, DRP/ BCP, and continuous improvement for responsible services
- Manage IT accounts & permissions following data/ authorization concepts.
- Support ISP (Information Security and Privacy) compliance for Departments. Ensure quality ISP documentations & processes, perform quality ISP self-check and Audit for Departments.
- Coordinate ISP projects. Ensure ISP awareness for users via training/ communication
- Bachelor degree. Major in IT
- Relevant professional certificates from Microsoft/ Cisco/ Oracle are good plus
- 3 to 5-year-experience in related scope of works: Windows server/ client administration, physical & virtual machines, networking, Info security, Oracle/ SQL DB administration, IT asset management.
- IT Security Awareness
- IT Infrastructure Administration, including Windows Server & Client OS, Networking, DB
- Good Documentation and experience on IT Processes following ITIL
- Effective communication in English & Vietnamese (speaking, listening, reading & writing).
- Effective and smooth collaboration with customers, partners and suppliers.
- A team player. Easy to work with
- Discipline. Intergrity. Disagree but commit.
- Analytical thinking. Self learning capability, Knowledge transfer capability
- Customer Orientation. Result Orientation. Quality. Cost sensitivity
- Ready for travel when needed (for training/ project/ cross-site support)
- Shuttle buses are provided from various locations of HCMC, Dong Nai & Binh Duong
- Attractive salary package, allowance and bonuses
- Premium healthcare insurance for employee and 2 direct relatives
- 16 days of annual leaves
- On-the-job training and coaching