- Be a main contact point for system operations and business analysis in Operations team
- Help in daily operations of Operations team from system perspective
- Work closely with other departments including IT, Data Management and Digital Distribution and external vendors to gather and crystallize requirements
- Build and maintain a detailed backlog of epics, user stories, test cases with comprehensive acceptance criteria to turn business requirements into actionable development specifications
- Define features and product enhancements that meet business objectives and problems that target users are faced with
- Support the engineering team throughout the delivery process to iron out ambiguity or complexity
- Wireframe features to convey high-level interactions, user journeys and information architecture requirements to designers and engineers
- Create flow diagrams to get to grips with process issues, bottlenecks and guide other team members in their understanding of the subject matter
- +3 years working as BA in digital/software industry
- Good at English and Vietnamese communication.
- Knowledge of agile development and sprint methodology
- Knowledge of wire-frame prototype designing
- Knowledge of Stock/Asset Management/Banking/Finance industry is a plus.
- Knowledge/Experience in data governance is a plus.
- Logic mindset and systematic thinking
- Ability in analyzing the business process and creating business process flow diagrams.
- Ability in completion by through functional requirements models like use cases and wireframes.
- Knowledge in using Balsamiq, Product Plan, Draw.io
- Ability in project management under time constraint
- Extremely detail oriented.