Business Development Manager
Location: Ha Noi

Responsibilities:
• Driving sales

• Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.
• Handle customer quotation request; negotiate prices and terms with customers
• Follow up with customers to convert quote enquiry to actual shipment booking
• Identify sales leads to develop new business opportunity.
• Up-selling and cross-selling existing customers to generate more sales

• Customer on-boarding process

• Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers
• Support customer end-to-end implementation including resolving customer technical problems or enquiries.
• Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.

• Account management

• Own and manage customer relationships from the point of sale through successful implementation.
• Engaging with customers and creating a positive relationship with them

Requirements:
• Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• 8 years’ selling experience in international freight forwarding industry
• Successful track record in B2B sales and negotiation
• Excellent verbal and written communication skills
• Strong customer service and problem solving skill
• In-depth knowledge of ocean freight forwarding market and operation
• Multi-tasking and cross functional collaboration capability
• Highly self-motivated and driven
• Proficient in Microsoft Words, Excel and Presentation