BUSINESS DEVELOPMENT MANAGER

Location Ho Chi Minh City
Industry Information & Communications Technology (ICT)
Category IT
Job reference CON202264
Job type Permanent
Salary Negotiate
Consultant email ly.nguyen@manpower.com.vn
Consultant contact no 0906900923
Date posted Jun 21, 2022

Business Analyst

  • Provide technical expertise in assessing IT software application and initiatives to improve and support business process.

  • Manage change requests from users with vendors and at times provide technical recommendation such changes of existing application, where applicable.

  • Communicate IT Policy, IT plans, risks and issues to business team and stakeholders in a timely manner, as well as escalate any potential issues where required.

  • Identify opportunities that can improve efficiency of business processes.

  • Manage and coordinate project related third party relationships (e.g. IT HQ, Hardware providers, and Software vendors).

  • Driving, enabling, and managing business change and process reengineering where required.

IT Support

  • Investigate and resolve application functionality related issues, provide first level support, troubleshooting and identify modification needed to meet business processes via ticketing system

  • Manage and support IT issues at Office and sites.

  • Assist network administrator with application installation and testing.

  • Assist office automation product where needed. (e.g. door access, printer, etc)

  • Serve as a single point of contact for assigned application.

  • Ensure IT assets are properly managed.

  • Install and configure computer hardware, software, systems, networks, printers and other IT related devices.

  • Provide training and training document of application to peers and to users where appropriate.

Qualification

  • At least 3 years of relevant working experience

  • Good English communication.

  • Good learning agility

  • Possess of strong sense of urgency and quality assurance

  • Service-minded and Flexible thinking

  • ITLT knowledge and Practices is a big plus

  • Basic Networking knowledge (TCP-IP standard)Basic IT Security knowledge