IT Support Engineer

Location Ho Chi Minh City
Job reference 11189
Salary 20.000.000-40.000.000
Job type Permanent
Consultant email
Consultant contact no +84 28 39110950 - 147
Date posted Jul 09, 2021
1. Key responsibilities:
  • Primary point of contact for for the APAC business (Vietnam, Singapore, Philippines, Australia at present).
  • Occasional visits to APAC offices/sites within region
  • Manage case queue within SLA and provide first/second level support for APAC
  • Remote support for staff working offsite
  • Troubleshoot connectivity issue
  • Manage local IT suppliers for IS requirements
  • Hardware and Software installs
  • Upskill colleagues in the adoption of our MS Technologies
2. What distinguishes you:
  • 1-2 years relevant working experience
  • An empathetic listener with the ability to problem solve/focus on continuous improvement
  • Team Player with a desire to up-skill on technologies and transfer/share knowledge
  • A good listener with the ability to problem solve technical issues
  • Microsoft Windows 10 / Office 365 experience
  • Active Directory Administration experience
  • Work in a support or service role
  • Ability to assimilate new technologies
  • Experience administering Sharepoint is beneficial
Application: English CV to email or contact Ms. Ngân (+84 789 719 207) for more details.