Location: Ha Nam
*Responsibilities:
- On site NPI Support at ODM factory and work with operation engineering team to review Test Plan, Rolling Yield Report, EORT/LTT, DFM and D/PFMEA to ensure NPI is released with high quality and meet the launch schedule.
- Conduct weekly process audit and review with ODM to ensure QA metrics like IQC, SMT, IPQC, OOBA, ORT and RMA are meeting the objective.
- Perform the training (Agile, OOBA) and setup CQE/CQA team at ODM site, make sure CQE/CQA to report the product issue in time, and escalate this issue to Arlo engineering team, driver quick fix so production and shipment will not be impacted.
- Work with US team to get back RMA units to ODM, work with ODM to conduct detailed RMA FA and then implement CA in production to prevent issues escaped from factory.
- Review the manufacture record and test evidence to support customer care team to deal with customer complaints about product quality.
- Manage SCAR/FAI issues through Agile PQM and ensure corrective actions are implemented and effectiveness are validated to prevent repeated issues.
- Drive ODM to cultivate Quality culture/sense to continuously improve process control and prompt customer satisfaction through Kaizen projects.
*Requirements:
- College or above degree, major in Electric/Electronics or Computer science.
- At least 5 years working experience in quality/manufacturing related job roles.
- Good FA knowledge of FMEA, DFM, SPC, MSA, DOE and 6 sigma methodology.
- Able to work independently and make decision based on facts and data.
- Good English listening, writing, speaking and reporting with logical thinking.
- Strong communication/interpersonal skills and team work spirit
- Working experience in camera related technology is preferred.