Responsibilities:
As a User Researcher, you will be responsible for research goals through project management and delivery of actionable insights which integrate into Lazada's product design practice.
Oversee the design and execution of usability testing for Lazada Design Studio.
Conduct Quantitative & Qualitative research – knowledge of at least one methodology is required.
Draft questionnaires and script surveys and develop discussion guides.
Present research findings and translate them into actionable recommendations using MS PowerPoint.
Work cross-functionally with relevant stakeholders (Product Managers, UX Designers), vendors and other collaboration teams.
You will be based in Vietnam and work under the regional User Research team.
Requirements:
Experience of 3 to 4 years (can be more) of working in a research or insights agency in a QUALITATIVE or QUANTITATIVE research role, with knowledge or understanding of UX research
Experience in designing and conducting qualitative or quantitative research through a variety (or at least some) of the methods e.g. Surveys, Ethnography, In-depth Interviews (IDIs), Focus Group Discussions (FGDs) and Online Communities/Diaries
xperience in Concept Testing, U&A (Usage & Attitude) and Usability Testing studies using Usability Testing tools
Comfortable with the execution of the entire project cycle for research studies
Competent in data visualization and storytelling in MS PowerPoint from multiple data sources synthesis
Strong Project Management capabilities, managing timelines and stakeholder communication
Fluent in written and spoken English
Must have a stable internet connection (Working from home (working remotely), flexible to come into the office once in a while)
Independent & a self-starter, taking initiative to keep relevant partners in the loop
Required skill(s): Advanced computer navigation skills, MS Office
Experience with user behaviour in e-commerce or digital products is good to have
Benefits:
Salary: Negoti
100% salary during the probationary period.
Participating in social insurance, health insurance and unemployment insurance according to the state's regime.
Holidays and Tet holidays according to state regulations.
Professional, dynamic and creative environment.