Executive (front)

Location Hanoi
Category Others
Job reference 11477
Salary Negotiable
Job type Permanent
Consultant email thao.tranthach@manpower.com.vn
Consultant contact no
Date posted Sep 29, 2021

Executive (front) / North Division

Report to: Manager


Overall Responsibilities:

• Achieve budget of the Division

• Service all assigned Company’s clients

• Develop new clients


• All classes of insurance business in Vietnam



• Loss ratio

Key Outputs:

1. Client services (For clients assigned by Division leader)

• Timely renew insurance policies, strictly following Renewal Guideline of the Division

• Follow up client’s growth & requirements

• Design insurance program matching with client’s requirement

• Negotiate terms & conditions with clients

• Keep & develop the relationship with clients

• Conduct Insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)

• Arrange risk surveys

• Provide consulting services to clients

• Explore new clients

2. Business Administration:

• Assist supervisors to handle client services

• Prepare and submit the Quotations to clients as per Division’s Guidelines

• Check the policies issued by Business Processing

• Plan client meeting schedules

• Strictly follow up Premium Collection

3. Co-ordination with other Divisions:

• Cooperate with Claim staff for claim matters of assigned clients

• Cooperate with Underwriting division for daily works as well as arising matters related to policy issuance, underwriting information & survey schedule

• Cooperate with Accounting Section for Premium collection

4. Reports

• Timely prepare periodic reports as required by the Deputy Manager

5. Other office work as required by the Company

Key Performance Indicators:


• Renewal ratio

• Loss Ratio

• OS premium



• University Graduation.

• English fluency and / or Japanese fluency.


• Strong marketing sense.

• Understand working procedure & flow chart.

• Know insurance products

• Be highly aware of requirement to be professional to provide high quality service to clients.

• Presentation & negotiation skills


2 years of experience in related field is preferred;


• Applying Technical knowledge.

• Being Ethical and Compliant

• Collaborative Relationships

• Communicating with impact

• Customer Focus

• Developing Self, Direct reports and Others

• Driving Results

• Managing Execution

• Problem Solving

Our company package includes but not limits to:

• Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances and subsidies (telecommunication allowance, pocket subsidy, special language subsidy, risk surveyor subsidy, hotline duty subsidy, clothes support subsidy, lunch support subsidy, transportation subsidy…) and long service award.

• Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).

• Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).

• Minimum of 15 annual leave days; Annual health check-up at high standard level.

• International and professional work environment with high ethic and compliant culture.

• Annual company summer vacation and parties with teambuilding activities and talented performances.

• Company’s Top Management always communicates to all employees about Company’s strategy, development plan and new opportunities for employees to reach higher performance.

• Employees are engaged and taken care by the company via various Trade Union activities.