Field Service Engineer: Electric/Mechanic - Packaging Machines

Location Ho Chi Minh City
Job reference 11137
Salary 20.000.000-40.000.000
Job type Permanent
Consultant email
Consultant contact no +84 28 39110950 - 118
Date posted Jul 01, 2021
1. Key responsibilities:
  • Set up and commission individual machines of the product portfolio depending on the technical specialization of the technician (e.g. filling technology) under the guidance of an experienced service technician at the beginning and later independently
  • Perform troubleshooting on the our product range of individual machines and also partner companies with their supplied equipment 
  • Provide technical training to machine operators at the customer’s site 
  • Provide technical support to customers
  • Actively assist when it comes to design changes/improvements in collaboration with the designer
  • Support the improvement of quality to companywide quality standards
  • Work independently and autonomously on a task and within the working environment
  • Identify and rectify disorders, if necessary with support
  • Actively participate in problem solving to analyze the cause of disorders. Be able to issue disorder reports 
  • Encourage measures regarding process/procedure optimization; to advise and implement to develop and optimize work stages
  • Continuously update software backups according internal procedures
  • Supervise equipment and partner equipment installation according company standards
  • Inspect machines for overhaul and spare parts
  • Execute machine overhauls and re-setup machines after completion
  • Promote machine upgrade option to customers
  • Support sales department in their activities
  • Take over any further task within the service department requested by head of department
2. What distinguishes you:
  • Bachelor or higher in technical field (electrical, automation, mechatronics)
  • High social competence and good communication skills
  • Solid technical understanding of automation of food and beverage industry is preferred
  • Holistic and cross-functional thinking
  • Experience in electrical/automation works in the field preferred
  • Self-confident and friendly manner
  • Capacity of teamwork with different departments
  • Willingness to travel extensively in Vietnam and also abroad
  • Good English language skills for internal communication
  • Problem solving competence
  • Basic organisation and time management skills
  • Ability to work under pressure
  • Profound knowledge in Siemens control systems (S7/TIA)
  • Profound knowledge in drive technologies (e.g Danfoss, B&R,…)
  • Profound knowledge in bus and network systems and pneumatics
Application: English CV to email or contact Ms. Tham (+84 938 891 106) for more details.