Role & Responsibility:

1. Marketplace Management

Ownership of the KPI’s (Net Sales, Volume, Share of Market, Gross to Net Sales) & Go-to-market
Model for Vietnam’s marketplace SIS’s including Lazada/Shopee/Tiki/Sendo & all other marketplaces expands to in the future.
Stakeholder Management for all marketplace retailers and e-distributors including minimum monthly business review meetings and all email/ phone collaboration.
Responsible for developing and maintaining a 12-month rolling activation grid for Vietnam SIS’s including management of a Shopper & Gross to Net Sales Budget and maintaining forward expectations related to anticipated A&P expenditure
Maintenance of content (images/ descriptions/ banners/ SKU’s etc.) in all Vietnam SIS’s.
Ownership of supply chain and financial components including stock forecasting, order & inventory maintenance, claims management and associated administration
E-Joint Business Planning and Implementation with all Marketplace Retailer Partners
Managing promotional grid for all Vietnam SIS’s within the brand promotional & pricing frameworks including planning, administration including promotional submissions and execution of the aligned grid with each e-retailer
Test & Learn Mentality followed up with analysis, ROI and recommendations for Vietnam e-commerce
Participation in Monthly SEA division conference calls

2. Brick & Mortar Support & Development

Responsible for maintaining a content database (product images, descriptions, features & benefits, rich content etc) and sharing with Sales team including a monthly update on changes that require updates in brick & mortar retailers
Ecommerce Training (minimum bi-annually) for Sales team on latest trends, best in class examples and updated strategies.
Attendance at quarterly e-business reviews with key brick & mortar customers as well as attendance and contribution to annual e-JBP process with these customers.
Bi-annually 5P monitoring across all brick & mortar customers to check performance vs. global guidelines

3. Building & Influencing an e-commerce culture

Be the central point of contact for eCommerce within the organization
Attend GTM meetings and ensure Sales's plans are ecommerce inclusive
Work with Marketing team to build brand presence in the ecommerce space
Work with Digital/eCommerce to drive shopper/ consumer traffic to SIS’s.
Provide monthly updates to the broader commercial team on ecommerce performance metrics and opportunities
Inspire change through strong internal collaboration and influence
Ensure Vietnam is considered best in class for ecommerce engagement within the broader division team and global team.

Qualification:

o Growth Mindset
o Strategy/vision
o Ability to manage team
o Teamwork and Collaboration
o Analysis/Decision making
o Influence/Negotiation