*JOB OVERVIEW
Responsible for delivering high quality service to clients and candidates of specific skills or industry by matching skills of qualified candidates to client vacancies, retaining business by providing outstanding customer service and quality to recruitment requirements and performing a variety of administrative tasks that support the overall mission of quality performance and service.
*JOB RESPONSIBILITIES
1. Client Management
Service level to the client.
Candidate management.
Apply the Predictable Performance System (PPS) and profiling tool to select the candidates.
Prepare the resume of the candidates and present to the client.
Use persuasive ability to sell the job (base on key skills) to the applicant, and the applicant to the client.
Be involved in salary package negotiation communicate all requirements of the job to the applicants.
Conduct reference checks.
Apply the quality performance programs to ensure we provide quality service
QP125 (candidate satisfaction)
QP 102/103 ((new/existing clients)
QP-124-Candidate review at 21 days
Provide career advice to candidates and market trends to the client as part of service.
Apply candidate retention program to build relationship with candidates.
2. Candidate Management
Update weekly activities for submission to Branch on WAR identify core candidates and implement appropriate methods to attract them.
Interview candidates within corporate guidelines to establish strengths, skills and requirements.
Register core candidates within corporate and legal requirements.
Utilise in-house technology to test candidates' skills and to cross-train if required.
Utilise a multi-channel sourcing plan to provide predictable, consistent, and measurable name generation in order to connect with passive candidates.
Minimise time spent with non-core candidates.
Accurately interpret clients' person specification and identify suitable candidates through effective job matching.
Use persuasive ability to sell the job to the candidate and the candidate to the client.
Communicate all requirements of the job to the candidate.
Provide face-to-face pre-interview advice to all candidates.
Follow up all placements to ensure retention of fee.
Develop and maintain good relationships with core candidates to ensure loyalty.
3. Administrator
Updated database.
Maintain accurate and complete records on all clients and candidates into database.
Ensure continuous growth of the candidate database whilst maintaining its integrity throughout all dealings.
Ensure prompt billing and collections.
4. Other tasks as assigned
*JOB REQUIREMENTS
At least 06 months of professional experience in human resources or related services
At least Bachelor Degree in related field
Professional in Microsoft Office operation
Intermediate level in English in writing and negotiation skill