Job Description
1. Ensure KTBR (Keep the Business Running) & Operation Excellence for in-charge SAP module(s)
- Ensure effective troubleshooting to resume normal operation ASAP and within SLA
- Perform quality service covering service request fulfillment, technical consultancy, incident & problem management, change management, CIP, IT compliance, emergency concept, customer satisfaction, etc.

2. SAP Project Management & Participant
- Roll out central projects for in charge SAP modules (includes upgrade, integration, transfer, removal of processes in responsible areas, data migration, perform integration test, user acceptance test, documentation, user training, etc.)
- Ensure quality project deliveries in term of SoW, progress against schedule and within resource allocation (time, budget, capacity, etc.)

3. Ensure CIP - Continuous Improvement for in charge services.
- Continuously review operation, closely partner with stakeholders for improvement opportunities (cost reduction, efficiency, automation etc.)
- Develop and implement CIP solutions for standardization & optimization
- Validate and support PIA (Process Improvement Activities)

4. Knowledge Management
- Training: Perform quality knowledge transfer towards end users, key users, proxy or at assignments to enable services, secure operation, sustain/ improve service quality
- Learning: continuously develop knowledge on responsible areas or where organization has demand to perform effective services

Qualifications
1. Education
- Bachelor degree in Business Administration, IT or Economics

2. Work experience
- 3 - 5 years' experience in SAP CO and/or PS module and/or PS module
- Experience in SAP ECC6. Knowledge in S/4HANA is a strong plus
- Expert knowledge in R&D cost controlling, Subsequent Planning, Current Forecast and related areas
- Experience in rolling-out or implementation full-cycle SAP project is preferred

3. Traits and Skills
- Effective English communication for global collaboration
- Problem solving
- Self-organized, structured, responsible and goal-oriented
- Customer - Result - Quality Oriented
- Discipline. Integrity. Responsible. Disagree but commit.
- A team player. Easy to work with.
- Ready for travel when needed (for training/ project/ cross-site support)
- Participate team's and company's teambuilding activities.