OVERALL SCOPE OF THE ORGANISATION
- LD operation sup is responsible to monitoring daily local delivery operation of HAN CE WH and delivery status for all shipment to delivery to customer successfully
- Follow return good and report to leader and pushing vendor also.
- Get requirement from customer and ask vendor to delivery cargo on time
- Co-operate with all department to monitoring LD filling rate & abnormal LOC issue.
- Control carrier performance (delivery on time, closed IOD…)
- Follow order plan with SAVINA & push carrier making transport plan ASAP, especially weekend and month-end
- LD operation supervisor
ESSENTIAL DUTIES/ RESPONSIBILITIES:
- LD operation staff is responsible to monitoring daily delivery status of HAN CE WH and also control shipment to delivery to customer on time..
- Get requirement from customer to ask vendor make delivery plan.
- Follow and monitoring truck arrange to update issue to leader
- Follow delivery situation and solve issue relevant.
- Update delivery status to customer daily
- IOD checking in Cello system and IOD pending and other issue report to leader.
- Solve issue with carrier (if any)
- Weekly IOD and delivery situation summary report to leader
- Follow return cargo to push vendor to return on time.
- Solve Cello system issue related TMS module.
- Check carrier and SAVINA to confirm delivery extra cost
- Approval RRDD for special cases have actual delivery > RDD
- Coordinate relevant parties to follow STO for SVC part from SEHC to HAN WH and update information
- Follow implement smart IOD project
- Weekly meeting with DHL and SAVINA
- Delivery volume and situation report.
- Summary return pending report.
- Support update IOD closing in month-end
- Other work assigned by part leader/ group leader and manager.
Education / Qualification:
- Prefer University graduated,
- Prefer 3-5 years of experience relevant.
- Able to work independently and able to multi-task
- Possess excellent communication & interpersonal skills
- Able to work under pressure & able to work over time (if any).
- Proficient in MS Office (Excel, Access, etc.)
- English skill need (speaking / Talking / Listening / Writing)