Location: Hanoi
*Responsibilities:
- Develop and sustain long term customer relationships; Establish these relationships while engaging customers at all levels including senior levels of the customer organization.
- Manages the day to day and strategic: maintaining a balanced approach to superior customer service and strategic account planning; quarterly results and long term account goals.
- Leverages resources (sales, marketing, application engineering, etc) to address customers’ drivers and initiatives in a consultative manner
- Profitable growth in the form of new opportunities within existing accounts; Orders and margin above set quota in support of Annual Operating Plan
- Work closely with marketing, customer service, finance, factory for resolving project and customer issues, advise on credit limit and collect overdue payment when it is required.
- Transfer the information between customers to operation team in order to manage and deliver the projects in the right way to achieve highest customer satisfaction.
*Requirements:
- Bachelor degree or higher in engineering, business or related disciplines
- Min 3 years working experience in security market
- Consultative selling experience
- Understands the life cycle value proposition of HBT and its’ offerings
- Customer engagement at all levels; well-developed sense of the customers’ business, their drivers, and their organization
- Understands customers’ decision making processes, buyers, and influences
- Proactive mindset, learning agility.
- Strong business acumen
- Willingness to travel.