Job Purpose:

Reporting to the Manager, Regional Process Engineering, this role will fulfil a lead role in providing operational performance insight, identifying improvement opportunities, and facilitating the implementation of impactful solutions to operational issues and challenges in Viet Nam and Cambodia.
This role will provide visibility into operations performance trends to allow for greater alignment and execution of the strategic plan.

Roles & Responsibilities:

Data and Statistical Analysis

Regular interaction with Country Operations Management and Customers for the purpose of gathering, validating and documenting operational requirements.
Conducts systematic in-depth research and analysis into issues of varying complexity.
Initiate, defines and leads the development and communication of effective reports to key stakeholders, including executive/senior management.
Facilitate development of new analytics solutions to address existing gaps in analytics tools
Estimate costs and identify business savings.
Provides reports, presentations and relevant information to senior management as required.
Ensure the effective development and use of information or record management systems or reporting practices.

Process Improvement and Change Management

Ensure team awareness of current processes and procedures, and relevant
Company and regulatory requirements, which may impact the operation or department. Takes steps to ensure any changes are implemented.
Ensure completion of audit and reviews of existing processes or documentation to ensure appropriate standards and rules are applied.
Manage the identification and facilitate the implementation of process improvement initiatives to ensure minimal disruption of business operations during transition period
Facilitate development of specific risk mitigation strategies for critical business operations
Identify issues, risks and benefits of existing and proposed solutions and outline business impacts
Work collaboratively with operations teams to formulate solutions to operations issues and challenges
Simplify information and decipher technical jargon so it is easily understood by the whole team.

Qualifications:

Education: Bachelor’s degree in Engineering
Work Experience: More than 4 years of work experience operations analysis, planning and engineering and/or related consulting work ideally in the logistics, transportation or supply chain industry.

Requirements:

Good teamwork and technical leadership, creativity, and resourcefulness
Good communication, presentation in Vietnamese and English
Proven ability to understand and analyse problems and find solutions
Proficient in Excel, Tableau and other analytics software used in preparing and presenting data
Effective stakeholder engagement, including but not limited to ability to present findings and recommendations to senior leaders and to manage stakeholder meetings.