Job Purpose:
- Reporting to the Manager, Regional Process Engineering, this role will fulfil a lead role in providing operational performance insight, identifying improvement opportunities, and facilitating the implementation of impactful solutions to operational issues and challenges in Viet Nam and Cambodia.
- This role will provide visibility into operations performance trends to allow for greater alignment and execution of the strategic plan.
Roles & Responsibilities:
Data and Statistical Analysis
- Regular interaction with Country Operations Management and Customers for the purpose of gathering, validating and documenting operational requirements.
- Conducts systematic in-depth research and analysis into issues of varying complexity.
- Initiate, defines and leads the development and communication of effective reports to key stakeholders, including executive/senior management.
- Facilitate development of new analytics solutions to address existing gaps in analytics tools
- Estimate costs and identify business savings.
- Provides reports, presentations and relevant information to senior management as required.
- Ensure the effective development and use of information or record management systems or reporting practices.
Process Improvement and Change Management
- Ensure team awareness of current processes and procedures, and relevant
- Company and regulatory requirements, which may impact the operation or department. Takes steps to ensure any changes are implemented.
- Ensure completion of audit and reviews of existing processes or documentation to ensure appropriate standards and rules are applied.
- Manage the identification and facilitate the implementation of process improvement initiatives to ensure minimal disruption of business operations during transition period
- Facilitate development of specific risk mitigation strategies for critical business operations
- Identify issues, risks and benefits of existing and proposed solutions and outline business impacts
- Work collaboratively with operations teams to formulate solutions to operations issues and challenges
- Simplify information and decipher technical jargon so it is easily understood by the whole team.
Qualifications:
- Education: Bachelor’s degree in Engineering
- Work Experience: More than 4 years of work experience operations analysis, planning and engineering and/or related consulting work ideally in the logistics, transportation or supply chain industry.
Requirements:
- Good teamwork and technical leadership, creativity, and resourcefulness
- Good communication, presentation in Vietnamese and English
- Proven ability to understand and analyse problems and find solutions
- Proficient in Excel, Tableau and other analytics software used in preparing and presenting data
- Effective stakeholder engagement, including but not limited to ability to present findings and recommendations to senior leaders and to manage stakeholder meetings.