• ​Position: Customer Service Representative

• Working hours: Monday - Friday 9:00 to 18:00

• Working location: District 1, HCM City.

1. RESPONSIBILITIES:

• Receive customers by phone/email/online chat: actively and promptly handle customer business needs/conduct follow-up actions to customers

• Work closely with cross-department teams to ensure the smooth progress of customers' daily business needs and promote the resolution of problems in a timely manner

• Good service etiquette and skills to provide customers with quality services

2. REQUIREMENTS:

• Having 1-3 years of experience in Customer service position, proactive and responsible, with strong communication skills and adaptability.

• College degree or above, proficiency in listening, speaking, reading and writing in Vietnamese, English, (Chinese would be a plus)

• Have knowledge in banking/ finance or payment industries.

3. SALARY AND BENEFITS:

• Base salary + 13th month bonus

• Annual leaves: 12 days

• Full insurance package, annual health care check

• 1 round interview.

APPLICATION: Interested candidates please send your updated CV to email: hieu.cao@manpower.com.vn. Phone/Zalo: 086 885 4317