ROLE AND RESPONSIBILITIES
MISSION: Sells products and contribute to the growth of sales in the store.
Engages clients and make them loyal by conveying Dior values.
Maintains outstanding customer service as per Company standards.
1/ SALES / PERFORMANCE.
► Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performance
► Demonstrate team work
► Monitor individual target in terms of daily and monthly sales
► Know how to handle objections from clients to conclude sale
2/ CUSTOMER RELATIONS AND FOLLOWING
► Make clients dream by conveying a passion for the brand
► Welcome clients like a host
► Fill out and update the client book, build relationship with customers
► Ensure the upkeep of the sale space and the image of the store
3/ BACK-OFFICE SUPPORT
► Contribute to stock management
► Able to maintain floor display area and merchandise
► Ensure customer service beyond reproach