Technical Specialist - Dyes and Chemicals

Địa điểm Việt Nam
Ngành nghề Hóa chất
Mã số 15447
Loại công việc Cố định
Lương Negotiable
Email liên hệ thong.luu@manpower.com.vn
Ngày đăng Tháng một 19, 2024
  • Working Location: Ho Chi Minh City, Vietnam
  • Working Time: Monday - Friday


RESPONSIBILITIES 

1. Key Account Partners

  • KPI: New additional business out of KAP pipeline to ensure division meet sales budget. 

2. New Product Launches and Promotions 
  • Promote company products offering through knowledge and trials at selected customers.. 
  • Support Leader to prepare target customer list for new products. 
  • KPI: Positive trend of sales gains out new products in given country by year to year 

3. Lab Developments

  • Take the ownership country lab developments, as per product group. 
  • ​​​​​​​Coordinate with labs, quick development and fast response for key regional projects. 

4. Define Market Focus Products & Country strategy.  

  • To prepare and support to leader to prepare market focus products, country strategy for every year as per market needs to fight against competition.  

5. Competitor Information & Competition analysis  

  • To update team about competitor activity in given market  
  • To prepare analysis of competitor product vs company product, close working with lab teams ensure analysis based on customer needs.  
  • ​​Owner of competition analysis  
  • ​​​​​​​To prepare full views of key advantages of company product / system, total process cost, process benefits, sustainable benefits and PEHS advantages  

6. Customer complaints & Technical challenges 

  • Address the technical problems raised by customers, discuss with internal teams to provide best possible solutions. to technical problem in fastest possible way.

  • KPI: Minimum number of days to conclude the customer complaint depending upon nature complaint. 

7. Product gap & Innovation Pipeline 

  • Assess customer needs and translate it into potential innovation projects.  
  • ​​​​​​​To bring and highlight any product gaps in present range.  
  • Communicate customer feedback on our products, services to the business leaders. 

8. B&R Projects 

  • To support ongoing B&R Projects in region
  • ​​​​​​​Active co-ordination between sales, Marketing team to ensure fastest response and conclusion of projects. 

9. Product Replacements & Product withdrawals  

  • Prepare and support technical details, lab reports for product replacements, withdrawals.  
  • ​​​​​​​KPI: To sustain the existing business of given products with replacements, if possible 

10. Technical Training  

  • Deliver technical training to support customer needs for all Company customers.  
  • To develop business partners team, on field training during bulk trials 
  • ​​​​​​​Visiting and participating on trade shows or conferences related to assigned market segments. 

11. Global Trade Networks

  • Highlight challenges ongoing projects.  
  • ​​​​​​​To understand success stories in other regions and update and make plan for designated market.
  • ​​​​​​​To use GTN as a window to discuss, learn and resolve technical challenges. 

JOB REQUIREMENTS 

  • Education: University degree in Chemistry, or Chemical Engineering. 

  • Experience: Years’ working experience in specialized technology area. 

  • Know-how/skills: Solid basis in Technology and good understanding of market and customer needs. 

  • Proficient communications skills in English and Chinese. 

  • Key competencies: 

  • Challenges / Result driven.  
  • Analytical Thinking.  
  • ​​​​​​​Customer focus / Customer relation management. 
If you are interested in this position, please send your CV to thong.luu@manpower.com.vn (Harvey) to apply!