- JOB DESCRIPTION
- Assess current and anticipated business needs related to technology ranging from infra, application and digital development / improvement road-maps.
- Manage day to day delivery of IT Service Center support and Change Request management process
- Keep developing team’s operational strengths, motivating teams to keep improving the delivery efficiency and quality.
- Determine metrics to measure IT service performance, comparing actual results to established benchmarks, and lead teams to solve issues as they arise
- Closely manage the financial aspects of technology development and implementation by managing operating and capital budgets;
- Perform careful analysis and forecasting of IT accountable budgets;
- Provide leadership and guidance in IT cost optimization initiatives and device financial planning to meet budget objectives for CIO;
- Accountability to CIO, FIN Control(s) and DCEO/ CEO of IT managed budgets.
- Optimize IT spending to budget as approved by FIN department(s);
- Proactively manage IT vendor spend to budget (& optimized with savings) and manage vendor delivery and risks;
- Make decisive decisions on hiring staff to continuously improve and position team for business growth. Nature ‘best in class’ of talents hiring, skill developments across all responsible offices.
- Build and operate IT Vendor Management team
- Work with Procurement to acquire external IT services to a high level of standards
- Proactively manage standards and practices, making adjustments based on changing circumstances or / and business strategies.
- Have in-depth banking knowledge of IT Technical platforms and services to assist CIO with strategic plans, innovation planning and organizational changes.
- REQUIREMENTS
- University or higher degree, major in finance/ economics, banking/ business administration
- Deep understanding on IT system in banking industry is preferable
- 8-10 years of experience to the relevant job
- 3-5 years of leadership experience in managing teams of 10-15 people
- Extensive experience in IT service management, portfolio management and budgeting for banking and financial service environment
Quay lại phần tìm việc
Head of IT Service and Business Management
Địa điểm | Hà Nội |
Ngành nghề | Mã số | 12301 |
Loại công việc | Cố định |
Email liên hệ | thao.le@manpower.com.vn |
Điện thoại liên hệ | 844 3974 45 74 |
Ngày đăng | Tháng tư 18, 2022 |