IT HELPDESK/ IT SUPPORT

Location Ho Chi Minh
Industry Technology, Information & Communications Technology (ICT)
Job reference CON202174
Job type Contract / Long and Short Term
Salary $900 - $1100
Consultant email hcmc.convenience.sourcing@manpower.com.vn
Consultant contact no 0962 462 149
Date posted Sep 14, 2021

MAIN RESPONSIBILITIES:

 -          Provide IT support and troubleshooting technical issues for users

-          Plan and conduct training/workshop to help users know how to use the company products

-          Build and maintain good business relationships both internally and externally as part of managing the needs of the overall satisfaction

-         To provide administrative, training and data entry support and work with engineering team on the product improvements.

 

REQUIREMENTS:

-       Bachelor degree, preferable in IT related-field

-       4+ years working as IT support/ IT helpdesk or IT field

-       Good communication in Vietnamese and English

-       Good interpersonal skills and customer service-oriented

-       Be self-motivated, able to think quickly and address issues as they arise