Senior Case Processing Executive (Immigration)

Location Ho Chi Minh
Industry Financial Services – Banking/Insurance, Professional Services/Consulting
Category Customer Service, Legal/Compliance, Operations
Job reference 15680
Job type Permanent
Salary Negotiable
Consultant email linh.chu@manpower.com.vn
Date posted Mar 15, 2024
Responsibilities:
  • Coordinate with Consulting department to evaluate the customer's preliminary documents and receive customer information after the Consultant signs the contract with the customer.
  • Work with international lawyers to advise Vietnamese business people how to prepare their Permanent Residence/citizenship application.
  • Ensure that customer documents and records are submitted on time, in accordance with program progress and customer expectations.
Requirements:
  • Fluent in English is a MUST;
  • Passionate working in details & making strategy;
  • International knowledge in business/finance/law is a plus;
  • Careful and attention to details;
  • Ability to work under pressure, meeting deadlines;
  • Excellent customer service skills;
  • Professional and humble manner;
  • Ability to build trust, working with strong ethics;
  • Well-organized person;
  • Have skill of making strategy and analysis;
  • Proficient at MS Office.