Your primary objective will be to build cohesive and efficient teams that deliver high-quality software and hardware, aligning with our business goals. You will combine a high level of technical expertise with close collaboration across engineering and other departments to ensure our engineering efforts meet the company’s broader needs, while also guiding the team’s technical direction hands-on.
Key Responsibilities
Technical and Program Management
- Lead and mentor a diverse team of Project Managers, Business Analysts, Developers, and Quality Control professionals to deliver innovative solutions that address user needs and business requirements.
- Serve as a trusted advisor to the Head of Product, contributing to strategic roadmaps and providing expert insights on technical planning and industry best practices.
- Regularly report on project status, create measurement plans, and analyze KPIs and metrics to continuously improve team efficiency and product quality.
- Advocate for and maintain high standards in user experience by proposing and guiding technical solutions that enhance project outcomes.
- Make strategic decisions by evaluating trade-offs related to opportunity cost, critical bugs, and technical debt, while understanding and addressing the core needs of the business.
- Ensure on-time delivery of high-quality implementations and monitor system security, proposing necessary enhancements.
- Participate in the evaluation and adoption of new technologies, tools, and frameworks to enhance delivery capabilities and drive innovation.
- Identify and manage risks to maintain project commitments and develop policies, processes, and guidelines to improve operational efficiency.
- Engage in talent acquisition and review processes to build high-performing technical teams.
- Foster team development through monitoring personal development plans, setting goals, providing training and coaching, and offering constructive feedback.
- Promote a positive work environment characterized by respect, collaboration, openness, and equality.
- Address and resolve team and project issues, perform root cause analysis, and help teams continuously improve practices to maximize productivity.
- Lead by example, cultivating a culture of respect and high standards.
Essential:
- Fluency in English & Vietnamese. Detail-oriented, reliable, and self-directed.
- 8+ years of experience as an engineering manager in global product companies.
- Strong technical background with the ability to solve complex problems yourself, while guiding your team towards solutions.
- Experience managing complex, cross-team projects. Proficiency in explaining technical concepts to non-technical audiences.
- Extensive leadership experience with a proven ability to develop leadership qualities in others. Exceptional skills in hiring and developing top-tier talent.
- Excellent strategic thinking, problem-solving, and communication skills with a talent for inspiring and motivating teams.
- Passion for creating and adopting efficient business processes that enhance velocity and quality.
- Experience with B2B SaaS platforms. Knowledge of hardware, software, and mobile app ecosystems.
- Familiarity with CI/CD pipelines and AWS cloud infrastructure.
- Proficiency in PHP, React, Bash scripting, Python, C, C++, or other relevant technologies.
- Understanding of networking principles.