Overview: 

• Our client is a global leader in the international transport & logistics field.
• The role is responsible for managing leads, developing databases, providing technical support, helping KAM/AM.

Key Responsibilities: 
1.    SALES

• Identifying market and customers’ needs and opportunities (for example: development of partnerships, attending professional exhibitions and events, managing incoming enquiries, through the existing network, customer appointments/meetings etc.)
• Managing and qualifying leads/ opportunities. Visit potential customers, steer to close a deal. Attend to local business events to extend network and promote the company.
• Providing accurate input for sales forecasts and plans
• Defining services margins using net quotes provided by Operations and in accordance with the mark-up policy, business case calculation    
• Building and offering solutions locally in Vietnam (Pre-carriage/on-carriage, port-handling, contact with supplier/receiver) 
• Contacting existing leads (suppliers of our clients/receivers of cargo/production facilities in Vietnam)
• Initiating the customer integration process

2.    TECHNICAL SALES SUPPORT

• Analyzing customer request (technical requirements)
• Developing technical part of the proposal and preparing tender documentation
• Processing requests for information (% of documents prepared correctly and on-time), communicating with other departments to receive required information
• Monitoring compliance of the service requested by clients with basic contract terms
• Inserting tender data in customer formats / systems
• Developing and updating database that includes previous tenders analytics & dashboards
• Providing technical support with maintaining Salesforce pipeline

Key requirements:

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
• Experience: minimum of 2-4 years of experience in customer-facing role in freight forwarding or a related industry.
• Expertise in working for an international company whereby there are regular communications with the headquarters
• Understanding and defining the pains of that industry and translating these into logistics solutions
• Sufficient knowledge of logistics (transportation standards, multimodal transport regulations, knowledge of the basics of local customs and logistics legislation, incoterms, understanding of rates- and service levels of local logistics markets)
• Upper-Intermediate level of English, any other language is a plus.

Key challenges:

• Start-up company that required building standard processes
• Dynamic and adaptability
• Multitasking abilities
• Ability to work in a fast-paced environment and handle high-pressure situations
• Flexibility within job responsibilities, development of new knowledge in the professional field, monitoring