Job Purpose: Responsible to the Board of Directors and CEO for all activities of the Division to ensure compliance with the overall development strategy of the Bank:
- Manage the Division's functions, including business intelligence, data analytics, and AI applications, to support decision-making. Coordinate with IT to manage data infrastructure, data management, data warehouse, and data governance to provide accurate and updated data for business purposes.
- Ensure quality resources and staff development to provide excellent customer service. Build and manage the Division's structure and job positions to meet growth objectives.
Job Descriptions:
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Strategy & Planning
- Lead and implement the strategic direction of the Data and Analytics Division.
- Develop the annual business plan, objectives, and budget to ensure competitiveness and meet business targets.
- Implement organizational models to enhance market competitiveness and achieve growth objectives.
- Approve and manage business allocation plans, supporting managers in setting KPIs.
- Monitor and adjust the annual strategy based on market conditions, industry trends, and regulatory changes.
- Develop and enforce data management and governance standards, policies, and procedures.
- Standardize and automate business analysis tools and reports.
- Develop policies to protect information assets, especially regarding data security laws in Vietnam.
- Attend relevant executive and leadership meetings.
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Business Management
- Lead and manage the Division's activities.
- Implement strategic initiatives to enhance market competitiveness and achieve growth and profit objectives.
- Design and manage the overall data architecture and ensure its consistency. Identify new data types and sources to support business innovation.
- Manage end-to-end data flow for integration, storage, and processing. Develop controls for data quality and interaction ability.
- Ensure the readiness and distribution of system-wide data. Manage data for in-depth research and analysis to maximize profitability.
- Promote AI/ML technology in the banking industry. Design and implement predictive and optimization analytics. Develop intuitive tools for advanced analysis.
- Support the development of AI strategies to achieve business objectives.
- Ensure consistency and suitability of analysis results in business decisions.
- Promote a data-driven decision-making culture.
- Manage and adjust data management policies to meet legal and security requirements.
- Coordinate IT and Infrastructure Management reporting.
- Provide regular/ad-hoc BI reports and analytics to support decision-making.
- Monitor compliance with internal and external policies. Supervise risk management procedures.
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Resources Management (People Management & Corporate Culture)
- Lead and manage staff to achieve the Division's and Bank's goals.
- Develop staff and resource plans.
- Collaborate with HR on recruitment, training, succession planning, career development, employee recognition, and performance management.
- Attract, develop, and retain key performers. Improve employee satisfaction.
- Act as a role model in building corporate culture. Ensure employees understand and apply corporate cultural values and standards.
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Other Responsibilities
- Perform other tasks as assigned by superiors.
Requirements:
- Minimum of 15 years of experience in Data/MIS management in the Banking/Financial Services industry.
- Minimum of 5 years in a senior management position with leadership expertise.
- Expertise in business analysis, data analysis, AI applications, data warehouse, and data management.
- Skills in problem-solving, efficient operations, project management, and stakeholder management.
- Integrity, self-control, and professionalism.
- Openness to new methods, innovative thinking, and adaptability.
- Strong risk management orientation.