- Responsible for planning and implementing product development projects.
- Regularly work and communicate with customers to ensure the accuracy and timeliness of product development data.
- Know how to use the customer's related systems to send information, product development documents such as BOM system, testing, etc.
- Responsible for monitoring and summarizing the progress of customer product development projects at each specific time.
- Based on the quotation rules established by the department, make quotations, discuss with customers to confirm the cost of orders and create profit analysis tables.
- Based on the sales policy established by the department, summarize revenue-expenditure, development costs for each project at each stage.
- Handle customer comments and complaints, propose improvement and prevention measures to establish strong and long-term customer relationships.
- Provide work instructions to sales specialists/sales assistants, support the team in negotiating with customers and resolving problems arising during project implementation.
- Monitor, check and track orders. Coordinate with relevant departments to ensure production progress and delivery to customers.
- Other tasks as required by the Sales Director or Senior Sales Director