A highly specialized position within The company for those who fully understand automating processes and optimizing efficiency and effectiveness. The role of Workflow and Automation Developer within The company will play a critical role in optimizing our organization's operational efficiency. You will analyze existing business processes, design and implement automated solutions, and collaborate with cross-functional teams to drive continuous improvement.

Key Responsibilities

• Serve as the primary point of contact for The company business users regarding workflow and automation initiatives.
• Collaborate with business analysts and technical teams to ensure solutions meet business objectives.
• Provide training and support to end-users on new workflows and automation tools.
• Analyse existing business processes to identify inefficiencies and areas for improvement.
• Implement optimized workflows that align with organizational goals for greater efficiency.
• Design, develop, and implement automation solutions using tools like Microsoft Power Automate.
• Ensure automation solutions are scalable, efficient, and aligned with business requirements.
• Continuously monitor and improve automated workflows.
• Manage workflow and automation systems to ensure they operate smoothly and meet business needs.
• Perform regular system updates, maintenance, and troubleshooting.
• Ensure data integrity and system reliability across all workflows.
• Manage small-sized projects, ensuring on-time and within-budget delivery.
• Coordinate proper and accurate release management process for system changes.
• Oversee changes in business processes related to system enhancements.
• Participate in User Acceptance Testing (UAT) to validate system changes.
• Assist in project planning, documentation, and execution.
• Stay updated on the latest workflow optimization and automation technologies to enhance business processes.
• Lead initiatives to continuously improve workflows and automation across the organization.
   

• Bachelor’s degree in information technology, Business Administration, or a related field.
• At least 3 years of experience in business process analysis, workflow optimization, or a similar role.
• Fluent in English, both orally and in writing.
• Proven expertise in workflow automation tools, especially Microsoft Power Automate.
• A successful history of implementing process improvements and automation solutions.
• Experience managing and maintaining workflow systems in a large-scale enterprise environment.
• Excellent analytical skills with a strong focus on process optimization.
• The ability to translate business requirements into technical solutions.
• Excellent documentation and training skills.
   

• Exceptional communication and interpersonal skills in English
• Results-driven with a focus on process efficiency
• Excellent organizational skills with the ability to manage multiple tasks
• High attention to detail and commitment to accuracy
• Ability to work independently and within a team
• Strong problem-solving skills with a proactive approach
• Ability to work under pressure and adapt to changing priorities
• Familiarity with data analysis and reporting tools
• Personal alignment with The company’s company purpose and values
• Willingness to travel as required
• Flexibility to work outside regular business hours
• Knowledge of other enterprise applications and process mapping tools are seen as a plus