Job Description:

Role Overview: Responsible for providing pre-sales application consultancy to the sales team, with a focus on Electric Automation. Takes commercial considerations fully into account when proposing solutions. Proactively drives Automation business expansion by uncovering potential and actively identifying opportunities. Assists customers in selecting and acquiring Electric Automation products suitable for their applications. Responsible for pre-sales design of solutions and conceptual ideas for custom solutions prior to handover to the engineering team. Accountable for the end-to-end process from early solution concept until initial installation at the customer site.

Responsibilities:

Impact on Business:

• Provides technical expertise/consultancy within the sales process and guides to a system concept solution for Electric Automation and other technologies/product lines, according to the local market needs.
• Defines the electrical and mechanical design of a solution, derived from the requirement specification defined together with the customer, with a focus on standard products.
• Provides feasible application solution proposals, based on deep technical product knowledge.
• Performs feasibility studies by means of sample setups, simulations, or calculations.
• Provides remote and onsite advisory during after-sales commissioning activities.
• Supports Sales Engineer in defining the right price and conditions for a solution based on the value add.
• Performs any ad hoc tasks assigned by the Line Manager from time to time.

Innovation and Change:

• Assists in training initiatives to train the Sales Engineers in relevant engineering tools and newly launched EA products.
• Drives further growth in Electric Automation and proactively looks for new opportunities.
• Utilizes the Experience Center network to win new opportunities and increase customer loyalty.

Communication with Internal and/or External Customers, Suppliers, and Third Parties:

• Holds end-to-end accountability for supported opportunities from the identification phase until installation.
• Presents proposed solutions to the customers.
• Shares experience and know-how within the Application Engineering team and other internal parties.
• Supports colleagues and customers in other countries through application expertise virtually or on-site.
• Ensures close collaboration with other teams.

Qualifications & Requirements:

• Bachelor’s degree in Mechatronic, Electrical Engineering.
• Minimum 4 years with industrial automation or relevant business.
• Proficient in spoken and written English & Chinese.
• Strong performance and problem-solving orientation.
• Openness and flexibility.
• Customer-oriented and analytically strong.
• Ability to work under pressure.
• Proactive attitude.
• Able to work independently and in a team.
• Highly organized, even in a scale-up environment.
• Result-driven and self-motivated.
• Entrepreneurial spirit.
• Strong negotiation and communication skills.
• Experience in direct handling of customers, ideally in a virtual/digital environment.