OVERALL SCOPE OF THE ORGANISATION
Export Operation Group
Air freight forwarding job scope.
Managing LSP (Logistics Service Provider)/ Forwarders operation for export such as Air Export Operation, Ocean and cross boarder trucking.
Revolves operation issues by clarifying the customer’s complaint; determining the cause of the problems, selecting and explaining the best solution to solve the problem; expediting correction or adjustment following up to ensure resolution.
Contact LSP (Logistics Service Providers)/ Forwarders and related partner to handling SEV’s cargo.
Take action for solve IRRE case such as Recall, holding, cancel DO/BR/SR (Delivery Order/ Booking Request/ Shipping Request), damage and missing cargo.
Co-operative with colleagues to handle cargo.
To prepare Revenue report to Managers as and when required
Required prompt response from customer enquiries.
Other job as and when assigned by Leaders
(a) EDUCATION / QUALIFICATION:
Certified Logistic, Supply Chain Management or related degree of Logistics
Roundly 2~3 year in logistics related fields
MS Office computer skills, Negotiation skill, Communication skills.
Contact: Ms. Van Anh – Zalo: 0935059669 - Email: email@example.com title KP_Fullname