our client is a rapidly expanding retail company with a current footprint of 3500 stores and ambitious plans to reach 10,000 stores in the near future. We are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team. The COO will report directly to the CEO and play a pivotal role in driving operational excellence and digital transformation across our retail operations.

Responsibilities:

1. Operational Leadership:

   • Oversee the day-to-day operations of the company, ensuring efficiency and effectiveness in all aspects.
   • Strategically scale operations to accommodate the company's growth from 3500 to 10,000 stores.

2. Digital Transformation:

   • Drive digital transformation initiatives to enhance the customer experience and optimize internal processes.
   • Implement innovative retail technologies to improve employee performance management.

3. Technology Integration:

   • Apply new technologies and digital solutions to create seamless digital live experiences for customers and employees.
   • Stay abreast of retail technologies that enhance customer experience and contribute to the company's competitive edge.

4. Retail Strategy:

   • Analyze and understand retail consumer behavior to shape and adapt the company's retail strategy.
   • Collaborate with the executive team to define the future of retail supply chains and logistics.

5. Performance Management:

   • Utilize technology for effective employee performance management, ensuring alignment with company goals and objectives.
   • Implement data-driven insights to enhance operational efficiency.

Qualifications:

1. Education:

   • Bachelor's degree in Business Administration, Operations Management, or a related field. MBA is a plus.

2. Experience:

   • Proven track record in overseeing the operation of more than 5000 stores.
   • Significant experience in driving digital transformation and technology integration in a retail environment.

3. Location Preference:

   • Preferred locations include Thailand, Hong Kong, China, or Taiwan.

4. Leadership and Communication:

   • Strong leadership and communication skills with the ability to collaborate effectively across departments.
   • Proven experience in managing and leading large teams.

5. Digital Expertise:

   • In-depth knowledge of the latest retail technologies and trends.
   • Experience in implementing digital solutions to improve customer and employee experiences.