Our client is seeking an experienced E-commerce Assistant to manage the day-to-day operations of their e-commerce platform. This role is ideal for a self-motivated and detail-oriented individual with a strong online retail or e-commerce background. You will play a key role in maintaining product listings, processing orders, and supporting marketing campaigns while ensuring a seamless customer experience.​

MAIN RESPONSIBILITIES:

• Manage daily operations of the e-commerce platform, including product listings, inventory updates, and order processing.

• Assist in the development and execution of marketing campaigns such as email marketing and social media promotions.

• Conduct market research to identify emerging trends, competitors, and customer preferences to enhance product offerings.

• Maintain accurate records of sales, inventory, and customer interactions for reporting and analysis.

• Provide exceptional customer support by promptly responding to inquiries and resolving issues via email and chat.

• Collaborate with cross-functional teams (marketing, and logistics) to ensure smooth operations and timely deliveries.

REQUIREMENTS:

• 2-3 years of experience in e-commerce, online retail, or a similar administrative role.

• Strong written English skills, with the ability to communicate clearly and effectively in all correspondence.

• Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and tools like Google Workspace and Microsoft Office.

• Excellent organizational skills, with the ability to manage multiple tasks and attention to detail.

• Strong analytical skills to interpret data and make informed decisions to drive business performance.

• Ability to work independently and as part of a team, with a proactive approach to problem-solving.