Expert Research Associate (English & Chinese/Korean/Japanese)

Location Ho Chi Minh City
Industry Professional Services/Consulting
Category Customer Service, Operations
Job reference 18890
Job type Permanent
Consultant email huyen.nguyenngoc@manpower.com.vn
Date posted Jul 22, 2025
About the Role
Are you curious about how business leaders make decisions in fast-moving industries around the world? As an Expert Research Associate, you’ll play a key role in helping top-tier clients—such as investment firms and consulting companies—access the knowledge they need to make smart choices.

You’ll engage directly with professionals from various fields, reaching out via phone, LinkedIn, or email to evaluate their experience. Once you’ve identified the right expert, you’ll coordinate the connection between them and the client.

This is a dynamic, fast-paced role where you’ll sharpen valuable skills like business research, professional communication, time management, and stakeholder coordination.

Key Responsibilities

  • Review and understand client requests to identify what knowledge they are looking for.

  • Research industries, trends, and companies to find experts with the most relevant experience.

  • Reach out to professionals via phone, email, and LinkedIn to assess their background.

  • Evaluate whether the expert meets the client's needs and manage the scheduling process.

  • Support multiple projects at once while delivering excellent service.

Who We’re Looking For

We welcome candidates from diverse backgrounds and academic paths. You could be a great fit if you:

  • Are in your final year at university or have recently graduated, ideally in Chinese, Korean, Japanese Studies, or a similar major.

  • Can speak and write fluently in Chinese, Korean, or Japanese in a professional setting.

  • Have some experience (around 3–6 months) from internships, part-time jobs, or school activities related to business.

  • Like to learn and are open to feedback and new challenges.

  • Enjoy talking to people and want to help clients get the best support possible.

What You’ll Gain

  • Hands-on experience in business research and project coordination

  • Exposure to global industries and decision-making processes

  • Training and mentorship in communication, sales, and stakeholder management

  • A fast-paced, supportive team environment with real opportunities for growth