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Team Leadership: Recruit, train, and supervise a team of sales associates. Provide guidance, mentorship, and regular feedback to ensure high performance and customer satisfaction.
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Sales Management: Develop and execute sales strategies to achieve and exceed store sales targets. Monitor and analyze sales data to identify opportunities for growth and improvement.
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Customer Service: Ensure that customers receive exceptional service by creating a welcoming and knowledgeable store environment. Address customer inquiries and resolve any issues promptly.
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Visual Merchandising: Maintain visually appealing store displays and window arrangements. Oversee the organization and cleanliness of the store to enhance the shopping experience.
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Inventory Management: Manage inventory levels, conduct regular stock assessments, and coordinate replenishment orders. Minimize stock shrinkage through inventory controls.
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Operational Efficiency: Streamline store operations to maximize efficiency. Implement and uphold company policies and procedures.
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Marketing and Promotion: Collaborate with the marketing team to execute promotional campaigns, events, and sales initiatives. Actively engage with social media and local marketing efforts to drive store traffic.
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Financial Management: Monitor and manage the store's budget, expenses, and profitability. Prepare sales and financial reports for upper management.
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Loss Prevention: Implement security measures to prevent theft and loss. Ensure the safety and security of staff and customers.
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Employee Development: Provide ongoing training and development opportunities for the store team. Foster a positive and inclusive work culture.
Qualifications:
- Bachelor's degree in business, fashion merchandising, or a related field (preferred).
- Proven experience as a Store Manager or Assistant Store Manager in the fashion retail industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of fashion trends and a passion for the industry.
- Proficiency in point-of-sale (POS) systems and inventory management software.
- Strong analytical and problem-solving skills.
- Ability to work a flexible schedule, including weekends and holidays.
Benefits:
- Competitive salary and performance-based bonuses
- Employee discounts on merchandise
- Health, dental, and vision insurance options
- Career advancement opportunities
- Ongoing training and development
- A supportive and collaborative work environment