We are seeking a dedicated and detail-oriented Product Quality Management to oversee the quality management processes for our product lines. The ideal candidate will ensure that our products meet the highest standards of quality and compliance while working closely with cross-functional teams. You will be responsible for developing quality assurance procedures, conducting audits, and implementing improvement initiatives to enhance product quality and customer satisfaction.
Key Responsibilities:
- Quality Assurance Management: Develop, implement, and maintain the product quality management system to ensure compliance with industry standards and regulatory requirements.
- Quality Audits: Conduct regular audits of processes and products to identify areas of improvement and ensure adherence to quality standards.
- Product Testing: Oversee product testing processes, including defining quality metrics, designing test plans, and analyzing test results to make data-driven decisions.
- Cross-Functional Collaboration: Work closely with R&D, production, and supply chain teams to ensure quality is integrated into all stages of product development and manufacturing.
- Root Cause Analysis: Lead investigations into product defects or failures, conducting root cause analysis and implementing corrective actions.
- Training and Development: Provide training and support to staff on quality management practices and tools to foster a culture of quality across the organization.
- Customer Feedback Loop: Establish processes for capturing and analyzing customer feedback to identify trends and areas for quality improvement.
- Documentation and Reporting: Maintain accurate records of quality audits, testing results, and compliance with regulatory requirements; prepare and present reports to management.
- Bachelor’s degree in Quality Management, Engineering, Business Administration, or related field; Master’s degree is a plus.
- Minimum of 5 years of experience in quality management, product development, or a related field.
- Strong knowledge of quality management systems (e.g., ISO 9001), regulatory requirements, and industry standards.
- Proven experience in quality auditing, risk management, and root cause analysis.
- Excellent analytical, problem-solving, and organizational skills.
- Strong communication and interpersonal skills to collaborate effectively across teams.
- Proficiency in data analysis and quality management software/tools.