QA Manager (Software Quality Engineering)

Location Ho Chi Minh City
Industry Financial Services – Banking/Insurance
Job reference 18185
Job type Permanent
Consultant email khuong.le@manpower.com.vn
Consultant contact no +84 90502 6864
Date posted Apr 23, 2025

As a QA Manager, you will lead quality assurance efforts across multiple squads or sub-domains, ensuring the delivery of high-quality software in a fast-paced banking environment.

You will define testing strategies, drive automation, and foster a culture of continuous improvement while managing a team of Quality Engineers (QEs). Your expertise in shift-left testing, automation frameworks, and CI/CD will be critical in maintaining robust quality standards.

Key Responsibilities

Quality Management

  • Own all quality aspects across multiple squads or sub-domains.
  • Define and align testing strategies with stakeholders (Head of Engineering, Engineering Manager).
  • Drive Shift-Left testing and an Automation-First approach.
  • Establish and enforce best practices, aligning with global QA processes.
  • Identify and resolve testing challenges, acting as an escalation point for critical quality issues.
  • Contribute to software development, including code reviews, design discussions, and complex bug fixes.
  • Design, implement, and maintain automation frameworks (e.g., Selenium, Appium, Playwright) and CI/CD pipelines (Jenkins, Docker, Kubernetes).
  • Oversee all testing phases (System Testing, SIT, Regression) and manage the SIT environment.
  • Define, track, and report on quality metrics to stakeholders.
  • Manage release testing activities, including test sign-offs.

Talent & Performance Management

  • Lead recruitment and hiring decisions for QE roles.
  • Allocate QE resources across squads based on project needs.
  • Foster a strong team culture and drive employee engagement.
  • Set performance goals aligned with domain and organizational priorities.
  • Conduct 1:1s, career development plans, and quarterly/annual performance reviews.

Capability Building & Innovation

  • Identify skill gaps and organize upskilling programs for QEs.
  • Mentor senior QEs to take on leadership roles.
  • Contribute to cross-domain QA capabilities within the bank.
  • Drive innovation in testing tools, processes, and domain-specific solutions.
  • Keep the team updated on emerging testing technologies and trends.

Skills & Experience

  • 12+ years in Quality Engineering, with people leadership experience (managing 20-30+ QEs).
  • Strong quality mindset with expertise in Shift-Left testing and test automation.
  • Deep knowledge of testing methodologies for enterprise-grade systems.
  • Experience in software development, system architecture, and design.
  • Strong programming skills (Java, JavaScript, Python, or similar).
  • Expertise in automation frameworks (Selenium, Appium, Playwright, Rest Assured).
  • Hands-on experience with Cloud (AWS/Azure), CI/CD (Jenkins, Docker, Kubernetes).
  • Ability to become a Subject Matter Expert (SME) in banking domains.
  • Excellent leadership, communication, and stakeholder management skills.

Why Join?

  • Lead quality initiatives in a global banking environment.
  • Drive innovation in testing and automation.
  • Mentor and grow a high-performing QA team.
  • Work with cutting-edge technologies in cloud and CI/CD.