Primary Job Purpose:

The Quality Supervisor is responsible for supporting the factory in specialized quality areas including food safety, HACCP, auditing, quality systems, product and process compliance, legal adherence, and striving for zero defects.

Key Responsibilities:

• Develop and implement quality systems and controls for products and processes

• Ensure compliance of both standard and Innovation & Renovation (I&R) products

• Create quality standards, deliver training, and conduct verification to embed Quality (Q) Pillar practices

People Development and Knowledge Sharing:

• Foster a culture of quality throughout the organization

• Help build the capabilities of quality professionals across departments

System Design and Infrastructure:

• Define procedures, processes, and standards to meet product quality requirements

• Establish and maintain systems that ensure consistent and timely delivery of quality products

• Conduct audits and assessments to measure manufacturing quality against internal and regulatory standards

• Identify and resolve deviations and defects in processes and finished products

Expertise in Quality:

• Support the Nestlé Continuous Excellence program aimed at zero defects through root cause analysis and DMAIC methodology

• Assist in meeting Nestlé Quality Management System (NQMS) and related standards

• Provide specialized training in relevant quality areas

Quality Auditing and Verification:

• Evaluate the implementation and effectiveness of the NQMS in specific expertise areas within an operational unit

Qualifications:

Education:

• Bachelor’s degree or equivalent, preferably in Food Science or a related field

Operational Experience:

• Proven skills in supporting business needs through quality, production, or R&D roles in a factory setting

Business Experience:

• Experience implementing quality assurance programs, such as:

  • Participation in project teams

  • Leading components of change initiatives

  • Involvement in audit or improvement teams with senior colleagues

  • Building peer networks within markets or factories