Regional Service Manager

Location Ho Chi Minh
Industry Technology
Job reference 12787
Job type Permanent
Consultant email my.ngo@manpower.com.vn
Date posted Jul 25, 2022
Regional Service Manager 
Location: Ho Chi Minh (Will be sent to all south region of Vietnam if needed)

*Responsibilities:
  • DMS operation, registration & claim audit.
  • Technical support, Failure troubleshooting, Quality improvement collection and tracking.
  • Spare technical support, making recommended spare parts list & Verify part number.
  • Service system & technical training to dealers.
  • Monitoring, training, support dealer to used Mservice and analyze relevant data.
  • Dealer aftersales ability improvement issue execution and follow up.
  • Visiting key account customers collection & feedback information.
  • With strong communication skill and willing to solve problems flexibly and independently. Assist aftersales manager communication with dealers work.

*Requirements:
  • Degree in mechanical engineering and related fields.
  • Proficient in MS Office and, with good skill of data analysis.
  • Good communication and presentation skill in English.
  • Strong background is preferred.
  • Good skill for hydraulic and engine system problems.
  • 5 years’ experience in related business industry line.