Senior Executive / Corporate Claims Division

Location Vietnam
Industry Financial Services – Banking/Insurance
Job reference 15079
Job type Permanent
Salary Competitive Salary
Consultant email thanh.tran@manpower.com.vn
Date posted Nov 06, 2023
Senior Executive / Corporate Claims Division 

Responsibility
  • Handle and manage Marine cargo claims (Agency claims and claims under Company’s policies), Protection and Indemnity (P&I) claims, Bailees liability claims & Cargo indemnity claims.
  • Handle and manage Workmen Compensation Insurance (WCI) claims, Personal Accident claims, Travel Insurance claims.
  • Handle other kinds of claims as assigned.
  • To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required.
  • To manage and handle the subrogation recovery cases.
  • To handle the coinsurance & reinsurance claims (inward, outward).
  • To deliver necessary training sessions to subordinates.
  • To deliver necessary training sessions and seminar to the clients.
  • To be responsible for claims management and loss control activities as required by the Company.
  • To comply with the guidelines of the Claims Manual and compliance requirements.
  • To follow up outstanding claims information and negotiate with claimants for settling of the claims.
  • To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services.
  • To observe accuracy, completeness and timeliness when carrying out daily responsibilities.
  • To use and manage the software systems and its related tasks/projects.
  • To prepare reports, statistics for relevant internal meetings.
  • To execute other office tasks as required by the Company.
Requirement
QUALIFICATIONS:
  • University graduated;
  • Good command of English;
  • Relevant laws and regulations;
  • Insurance knowledge
SKILLS/KNOWLEDGE:
  • Effective interpersonal exchange skills is required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.
  • Analytical and synthetically ability.
EXPERIENCE:
  • At least 3 years of experience in Insurance Sector.
  • Experience in handling and managing marine claims and personal claims.